Reference

Terms & Conditions That Govern Your Account

Before you open an account on 4vedas, these Terms & Conditions explain every right and responsibility that applies to how your account works, how funds move, and how…

Account eligibility where local law permitsUPI, Paytm & PhonePe deposit rulesWithdrawal verification processDispute & complaint pathsAccount suspension criteria
4vedas Terms & Conditions That Govern Your Account
REACH OUR TERMS TEAM

How to Contact Us About These Terms

Email Support Send a detailed query about any clause in these Terms to our support address. We aim to reply within 24 hours on business days, and complex disputes within 72 hours.
Live Chat Our chat team is available around the clock for account-related questions tied to these Terms, including withdrawal holds, account access issues, and payment verification queries.
Grievance Officer For formal complaints or escalations under these Terms, you can reach our designated Grievance Officer directly. We acknowledge all formal complaints within 48 hours and resolve within 15 working days.
HOW WE UPHOLD THIS POLICY

Account Security, Data and Your Rights Under These Terms

We take our obligations under these Terms seriously. Every account on 4vedas is protected by two-factor authentication, and all data exchanged between your device and our servers is encrypted in transit.

Data Handling

We collect only the data necessary to operate your account — name, contact details, payment identifiers and activity logs. We do not sell your data to third parties, and we store it only as long as your account remains active or as required by law.

Cookie Policy

Cookies on 4vedas keep your session active and remember your preferred language and payment method. You can review and manage cookie preferences through your browser settings at any time without affecting your account access.

Account Security

Two-factor authentication is available to every account holder. We strongly encourage you to enable it under your account settings, particularly if you have a saved UPI or Paytm payment method linked to your wallet.

Data Retention

Transaction records, including every UPI and PhonePe deposit and withdrawal, are retained for a minimum of five years to comply with applicable financial regulations. You can request a copy of your transaction history from the support team at any time.

Who to Contact for Changes

To update personal details on your account — such as your registered email, phone number, or linked payment method — raise a request via live chat or email. Our team verifies changes within one business day to protect your account.

Your Right to Request Deletion

You may request that we close your account and delete your personal data at any time by contacting support. Deletion is completed within 30 days, subject to any outstanding balance or unresolved dispute on your account.

Frequently Asked Questions About These Terms

If something in our Terms & Conditions is unclear, the answers below cover the questions we hear most often. For anything not addressed here, our support team is available around the clock.

These Terms apply to every person who opens an account on 4vedas, regardless of the device they use. Access is available where local law permits, and by opening an account you confirm that using this platform is lawful in your location.

Yes, we may update these Terms as needed. We will notify you at least seven days before any change takes effect, either by email or by a notice on your account dashboard. Continuing to use your account after that date means you accept the updated Terms.

If the laws in your region change so that accessing 4vedas is no longer permitted, we will restrict your account and assist you in withdrawing any remaining balance through UPI, Paytm or PhonePe before the restriction takes effect.

Send your complaint in writing to our Grievance Officer via email, clearly stating the clause you believe has been breached and the outcome you seek. We acknowledge all formal complaints within 48 hours and target resolution within 15 working days.

You have the right to access, correct, or request deletion of personal data we hold about your account. Submit your request through live chat or email support, and our team will process it within 30 days as set out in the data-handling section of these Terms.

Yes. Your account is for personal use only and may not be shared, transferred, or used for any commercial purpose. Any activity that we determine violates these Terms — including fraudulent transactions or attempts to manipulate games — may result in account suspension.

These Terms are governed by applicable law based on the jurisdiction under which 4vedas operates. Any dispute that cannot be resolved through our complaint process may be referred to the appropriate legal authority in the relevant jurisdiction.